Privacy Policy

Information We Collect

We collect several types of information from and about users of our festival services and website, including:

• Personal Information: When you register for our events, purchase products, or create an account, we collect your name, email address, postal address, phone number, and payment information.
• Fitness Data: For participants in our fitness programs, we may collect information about your fitness level, goals, and relevant health information to customize your experience.
• Usage Data: Information about how you interact with our website, including your IP address, browser type, pages visited, time spent on pages, and other browsing actions.
• Marketing Preferences: Your choices regarding receiving marketing communications from us.

How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and maintain our festival services, website, and products
• To process your payments and orders
• To personalize your experience at our events and on our website
• To send you event confirmations, updates, and important notifications
• To improve our services, products, and website functionality
• To provide customer support and respond to your inquiries
• To send you marketing communications (with your consent)
• To conduct research and analysis to better understand our audience

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. These technologies help us recognize you, customize your experience, and gather information about your usage patterns.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

Sharing Your Information

We may share your information in the following circumstances:

• Service Providers: We share information with trusted third parties who assist us in operating our website, conducting our business, or providing services to you.
• Event Partners: When you register for specific events, we may share your information with event partners, sponsors, or venues as necessary for your participation.
• Legal Compliance: We may disclose information if required by law or in response to valid requests by public authorities.
• Business Transfers: If Cocolumke is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do not sell your personal information to third parties for their marketing purposes.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal information
• The right to rectify or update your personal information
• The right to request deletion of your personal information
• The right to restrict or object to our processing of your personal information
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Children's Privacy

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with a revised "last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about our Privacy Policy or our data practices, please contact us at:

Cocolumke
123 Strength Avenue
Sydney, NSW 2000
Australia
Email: privacy@cocolumke.store
Phone: (02) 1795 4121